Got a question about computers or technology?
This is where you find real answers…for real people!
This is where you will find some of our most common questions and emails we receive, as well as things we think you’d like to know.
The Resident Geek answers all your questions, in plain, easy-to-understand, non-geeky language.
Have a question for the Resident Geek? Email: geek@tbyd.ca.
How Employees Help Bad Guys Steal Credentials
How exactly do CyberCriminals gain access to a company’s network?
How to be an Easy Hacker Target
How Hillary Clinton’s server got hacked, and how you can learn from it.
Facebook vs AdBlock Plus
Is it a case of Robin Hood fighting for the good of the people…or is there deeper motivation?
Budgeting for Technology
Budgets are hard at the best of times. Budgeting for technology can be just plain painful. We help take the pain and confusion out of I.T. budgets!
Why Replace Old Servers?
You’ve Been Scammed: Now What?
Ransomware: What You Can Do To Prevent It
How to Take Better iPhone Photos
The Worst Passwords of 2015
What Are Viruses, Trojans, Worms, and Other Malware?
What they are, what they actually do, and how to avoid them!
Use This Trick to See if Your Fb Account Was Hacked!
We tell you if it works, and why
On the Hook for Hackers?
Why you could be on the hook for being hacked!
How easy it is to let your I.T. security lapse, and how to avoid it!
CyberSecurity: What, Me Worry?
We take on 2 of the most common excuses not to worry about your network security.
Conquer the Blue Screen of Death!
Shorten Emails to Save Time & Increase Productivity!
Read More…
Take Back Control of Your Inbox!
Why is My iPhone 6 Battery Draining So Fast?
Beware of Juice-Jacking!
How ‘free’ charge stations aren’t really free…
May the Fourth Be With You
The origin of the May the Fourth celebration
3 Reasons Email Scams Still Work,
and Why they Remain a Threat to All Companies
Read More…
What is PCI Compliance?
PCI Compliance has been in the news recently. What is it and why is it important?
World Backup Day: 9 Questions You Must Ask When Planning A Backup Strategy
83% of us own a computer. 89% own a mobile phone.
But only 1 in 4 people make regular backups of their data.
Think You’re Safe? THINK AGAIN!
Stay Safe on Public HotSpots
Public WiFi HotSpots are everywhere.
And wherever there’s free WiFi, there’s security risks
Power Surge vs. PC – Had a power surge? Here are some things to check.
Power Surge vs PC
A power surge is a damaging spike of voltage through the electrical network.
If your computer was plugged in and on during one, you’re more than likely to see some evidence of damage to your computer.
What To Look For
Sleep vs ShutDown
Putting the debate “to bed”
Batteries – To Drain or Not to Drain
Read More…
CD/DVD Drive Not Reading Discs
What to Look For
Worst (and Most Popular) Passwords of 2014
Resist the urge to choose “123456” or “password”
…it’s not that secret!
Not Receiving Email Attachments
Email attachments not showing up?
Here’s what to check for
Testing a Hard Drive for Failures
Issues caused by a bad hard drive & how to test for them.
S…L…O…W Computer
What to do if your computer is running slow…before you take it out to the back 40
XP – Is it Safe to Use?
Do you really need to upgrade?
Computer Running Slow
Why your computer is running slower than usual
Put a Stop to AutoPlay Ads
Step-by-step instructions on how to put a stop to those annoying autoplay ads.
Password: 123456
With all the cyber-attacks, how do you protect your computer/network?
Here’s How!
Common Monitor Troubles
Common monitor complaints…and how to trouble-shoot them!
Computer Turn-Off’s
Should you shut down the computer when you’re done with it, or simply put it into “sleep mode”?
What To Do, and When!
Mouse Has a Mind of its Own!
Simple check to fix an erratic mouse problem.
Computer Crashes
What to do when your computer crashes: stops responding to keyboard or mouse directions, or “freezes”.
Computer Won’t Turn On
What to do when your computer won’t turn on.
Ending Programs
What programs are running behind the scenes that slow down your computer?
And which ones you can close…
Parental Controls
How to put child blocks on your computer.
How to Remove Deceased Accounts
How to remove inactive accounts – from email to Facebook.
Turning Off GIFs
Turning off annoying flashing GIFs on websites
Facebook at Work
Why you are unable to access your social media while at work
Open WiFi
Is it Safe?
Size Does Matter!
Bytes, Gigabytes, Terabytes…
How Big Are They Really?
C is for Cookie
What are they, and how do they get on my computer?
Screen Brightness
How to change screen settings to suit the environment.
Projectors vs. Chromcast
Who wins?
Multiple Anti-Virus Programs
Is “the more the better” or “less is best”?
Case-Sensitive Email
Read More...
Low Speaker Volume
Read More…
Ransomware! What is it?
Read More…
Speeding Mice
Read More…
Ghost Mouse
Read More…
Clean Keyboards
Read More…
Time Travelers
Read More…
Creating Users
Read More…
Phone Calls from Microsoft
Read More…
Stuck on XP
Read More…
Leaving Computers On
Read More…
Photo Backups
Read More…
Travelling Laptops
Read More…
Deleted Files
What to do (after panicking)…
Checking Windows
Read More…
USB Eject Function
Read More…
Facebook Hacked
What to do & how to do it, when your Facebook account is hacked!
Email Breaches
How to keep your accounts, and your money, safe from hackers.
Can We Keep It? PLEEEEEASE?
Read More…
Microsoft Says I Ken’t Spel
Read More…
Malware, Viruses, and Spyware!
What are they, and how are they different? Are Macs really immune?
