Business Service Plan

Our Business Service Plan is customized for the budget-minded small-to-medium sized business.

You need your computer network to work, but you also have to stay within budget.

This Service Plan lets you do both.

We Make I.T. Work

 

 Business Service Plan includes:

Reduced Hourly Labour Rate Mon-Fri 8am-5pm	Included
Reduced Emergency Response Fee: Evening and Weekends	Included
Emergency Response Time	2 Hours
On-Site Scheduling of Technician	Up to 8 Hours
24/7 Remote Monitoring	Included
Performance Summary Report	Included
Virus and Malware Definition Updates and Scans	Included
Managed Patch Installs	Included
Updates and Patches To Several of the Most Popular Software Programs	Included
3rd Party Software Updates	N/A
Spyware Monitoring and Removal	Included
Review and Planning Meeting	Semi-Annual
Monthly Health Reports	Included
Monthly Ticket Status Reports	Included
Installation of New Hardware and Software	N/A
PC Optimizations	Semi-Annually * Additional Optimizations $85
Server Optimizations	Semi-Annually *Additional Optimizations $250
Adding and Removing Users To/From Domain	N/A
Loaner PC/Server	PC: $15/Day Server: $35/Day
Vender Liason	N/A
Shopping and Ordering Warranty Parts	N/A

 

Optional Service Add-Ons:

Managed Service Desk: * Unlimited Remote Service Desk Support * Trending & Reporting Information * Capacity/Status Reporting	$15/User per Month
Managed Mobile: * Mobile Management, Support and Reporting	$5/Device per Month
Managed Vulnerability Scanning: * Monthly Vulnerability Scan & Compliance Reporting	$4/I.P. per Month
Managed Backups with Disaster Recovery: * Regular Backups of Your Essential Data/Information * Recovery of Your Essential Information	$20/Workstation per Month $55/Server per Month
Managed Backups (Without Disaster Recovery): * Regular Backups of Your Essential Data/Information	$15/Workstation per Month $40/Server per Month
Spam Filter	$24/Email Address per Year