A Few Letters Short of an Alphabet…

Dear Geek,

I am having a problem with my wireless keyboard.  Yesterday it worked fine, but today it’s not working correctly.  When I try to type, it either misses typing letters, or it takes several taps (or pounds) on it to start working.  What can I do?

Sincerely,

A Few Letters Short of an Alphabet

 

Dear Short Alphabet,

The first thing I would suggest to check is the batteries.  Many people forget that wireless keyboards and mice run on batteries, and many an expensive (an embarrassing) calls to tech support have been caused by this.  Wireless keyboards and mice usually have a radio frequency adapter that plugs into a USB port on your tower (or laptop).  Make sure this is plugged in all the way, as this is the second most frequent culprit of non-working keyboards and mice.  Other than that, ensure your keyboard and/or mouse is within range of the adapter (approximately 10 feet or so), or it could be dropping keystrokes.  Objects obstructing the signal could also affect the keyboard/mouse function.  Ensure that books, speakers, etc. have not been placed between the adapter and the keyboard and/or mouse.  If none of these help, you likely need a new keyboard.

 

If you have a question for our Resident Geek, send it to:  geek@tbyd.ca.  We’ll translate it from Geek-lish to English, so it actually helps!

Comments?  Fill out the form below and let us know!

[contact-form-7 404 "Not Found"]