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Dear Geek;

I frequently attend meetings which require that I bring my laptop.  I occasionally leave it unattended (bathroom breaks, etc.).  I have it password protected, but what else can I do to keep it safe?

Signed,

Secured?

Dear Secured;

Laptop security is a huge issue.  Having the laptop password protected is a start, but that doesn’t keep it from being removed off-site, then hacked.  Unfortunately, most people have a password that is not very difficult to figure out.

You can now get biometric fingerprint scanners that require a valid fingerprint to be swiped prior to starting the computer or accessing files and folders on the computer.  Some higher-end laptops have an fingerprint scanner integrated into the case.  You can also purchase a fingerprint scanner add-on that attaches to your USB port.

Some more recent laptops also have a port or ‘security slot’ that is designed for a ‘laptop lock’.  This cable connects to your laptop via the security slot, then wraps around an immovable object such as a table or chair.  Some higher-end laptop locks feature an alarm that goes off if the cable is cut.  This may deter some thieves, and slow down others, but you better be ready to run fast after the thief once that alarm goes off!

Unfortunately, the only 100% sure-fire way to ensure your laptop isn’t stolen, is to keep it with you at all times.  If you’re not comfortable taking your laptop to the bathroom with you, ask your study-buddy (the person in the seat next to you) if they can watch your laptop for a minute while you’re ‘indisposed’.

If you have a question for our Resident Geek, send it to:  geek@tbyd.ca.  We’ll translate it from Geek-lish to English, so it actually helps!

Dear Geek,

I am wondering about the best router to have, both in the office, and at home.  I find our router frequently has to be re-started or re-set to get things that have been connected previously to connect again when in range, especially cell phones.  I have the router password protected, but the items have the password stored in them and it says that they cannot connect to the network.  Once the router is unplugged and plugged back in, they connect immediately.  Is this something with the router, or perhaps just a setting?  Thanks!

Signed,

Judy in RouterLand

Dear Judy,

The symptoms you’re describing sounds like something with the Router and it could be time for it to be replaced.

If kept in an optimum computing environment, a hardware router can continue to function well physically for several years.  Trouble is most of us don’t work in that kind of bubble.  To prolong your router’s lifespan, place your router in an area that is out of direct sunlight, free of moisture and not prone to temperature extremes. If your router includes wired ports, avoid taking cables in and out of the the ports too often as this can cause premature wear on the ports.

The more heavily a router is used, the more prone it will to overheating, and thus wearing out.  To avoid overheating, ensure that your router’s environment allows for adequate air circulation.

It’s time to replace your router, if it is aging or if it’s become obsolete.  It’s also time to upgrade if your router is showing any signs of physical damage, including any wearing or weakness (loose parts, frayed power cords).  Connectivity issues, such as dropped network connections (on the wireless network or on a wired port that looks physically fine) can also be a sign that your router is biting it.

When looking for a replacement router, as a standard, we have been using the Asus N12 with all our small business clients that need a fast reliable solution.  The N12 can be easily put in 1 of 3 modes – Router, AP or Bridge, is quick and easy to setup (Asus provides great software for this) and has been rock solid reliable for us.

When upgrading your router, ensure you contact your local waste management service to confirm your local e-waste disposal options.  Most computer businesses will offer to recycle your dead router appropriately.

If you have a question for our Resident Geek, send it to:  geek@tbyd.ca.  We’ll translate it from Geek-lish to English, so it actually helps!

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ABC Power Tools is a major service centre , and performs warranty work for various manufacturers.  In addition, ABC has a long business association as a dealer for Stihl, Exmark, and others.   All products are serviceable by ABC Power Tools.  With a fully equipped service facility staffed with expertly trained technicians, you’ll never be delayed due to third party repairs.

The only place you’ll find inferior products is in their repair shop!  ABC has learned that quality is key, and makes jobs more profitable for the business owner, or more pleasurable for the homeowner or weekend warrior..  All items sold by ABC are fully assembles and test run.  They also take the time to advise the customer on the most efficient and safest method to operate their new equipment.

ABC Power Tools is proud of their reputation for providing timely, quality, affordable service.

To see more about ABC Power Tools, check out their website at www.abcpowertoools.ca.  For more information, please contact Judy at 204-224-1760 or 204-222-313

Don’t forget your entry for this month’s trivia for a chance to win coffee & donuts…delivered to your workplace!  PLUS, Your company will be featured In next month’s issue of TechTips, on our blog, and our Facebook page!9.

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Dear Geek;

Almost every time I turn on my computer there’s a notice for a Windows update.  My buddy tells me that I don’t need to install them.  What’s the truth?

Signed,

Updated?

Dear Updated?;

Prior to release, operating systems (OSs) are tested for vulnerabilities intensively.  However many vulnerabilities aren’t found until the OS is used in the real world.  Hackers use known vulnerabilities in OSs to get into your system.  Most of the updates that Microsoft designates “critical” have to do with security, because the update patches a known vulnerability that has been found.

I suggest installing the updates in the “Recommended” section, unless you’re ok with hackers having free access to your computer.  In which case you should set out the virtual ‘Welcome” mat.  The minimum you should do is to ensure to keep Windows Update active, so you’ll at least know about available updates to patch holes in the OS.  Updates sometimes also provide added or improved features.

If you don’t want to be hassled with the request to install updates, then restart your computer, you can allow Windows to automatically install updates.  That way you don’t have to do any work, and you’ll just have a pop-up window alerting you that Windows has installed the updates.

If you have a question for our Resident Geek, send it to:  geek@tbyd.ca.  We’ll translate it from Geek-lish to English, so it actually helps!