How Do I Provide a “Screenshot”?

Question:

I have an error message on my screen, and my IT provider wants me to send him a “screen shot” of the error message.  How do I do this?

Answer:

Many IT people prefer to see the error message for themselves, as sometimes things are lost in translation.  By sending your IT provider a “screen shot”, or picture of the image on your screen, he/she can see the exact error message for themselves.

Providing a screen shot is as simple as pressing the “PRTSCN” key, found on your keyboard, usually by the backspace key.   Then paste the image into a document by pressing “CNTRL” & “V” (at the same time).  This will provide an image of the entire screen.

If you want to provide an image of a portion of your screen, click “START”.  Then type “Snip” into the search field.  Click the “Snipping Tool” when it appears.  This way you can choose the shape (free-form or rectangular) and size (window, or full-screen) of the screenshot.