Dear geek,
Christmas was a few weeks ago, and for Christmas, I gave my kid an iPad. Today, I checked my credit card account, and Apple charged me $300! I checked the iPad, and my kid seems to have pressed buttons on angry birds, and bought $300 worth of bird food or bacon, or whatever it is that you can purchase on angry birds. I don’t want to take away the iPad, but I can’t afford charges like that every few months! What can I do?
Sincerely,
That’s some expensive bacon!
Dear bacon,
First thing to do is call Apple. Depending on how soon you catch this, they could take off the charge as an “accidental purchase”, but know that they will only do this once. Any purchase like this after this one time, will be on you.
Next, it might be time to set up parental controls. Go to ‘settings’, then ‘ general’, and into restrictions. Here, when you slide to ‘enable restrictions’, it will ask you to create a four digit pass code. Once you make that pass code, it will ask you for it every time you go to make a purchase, so as long as you don’t tell your child the pass code, they will have to go through you before making any purchases. Also make sure that the slider for ‘in-app purchases’ is on.
Another good thing to do is to go into ‘settings’, ‘general’, then ‘pass code’, and set pass code to ‘immediately’. This makes it so anytime anyone tries to make any kind of purchase, it will ask for the pass code immediately.
If you have a question for our Resident Geek, send it to: geek@tbyd.ca.
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